Nobody wants to address the issues around a fall. Is your horse alright? And are you? The last thing you will think about is your safety helmet – and the extra costs you now have to replace it. Helmets are constructed so that the energy of an impact may be absorbed through partial destruction of the helmet. Helmets that suffer an impact should be destroyed and replaced.
Classic Dressage understand this concern and are sympathetic. We also accurately believe and try to enforce that you should never ride again in a helmet that sustained a crash. For this reason, we have a crash replacement policy to allow you to get a replacement helmet at a significantly reduced cost in the event of a fall where your helmet is impacted. We only ask that you originally purchased your helmet from us and have an receipt from our store - and a letter explaining the incident, along with the crashed helmet. You will also find that some manufacturers have crash replacement policies – feel free to use them but to save you mailing your crashed helmet abroad you can come back to us.
Helmet must be purchased from us within the last 3 years, with age of helmet determining discount on the replacement.
Up to 12 months old = 25% discount on a new helmet, same brand as your crashed helmet
12-24 Months old = 15% discount on a new helmet, same brand as your crashed helmet
24-36 Months old = 10% discount on a new helmet, same brand as your crashed helmet